Front Desk Agent #724153

Hotel Gasthof Gramshammer   Vail, CO   Full-time     Hospitality
Posted on September 24, 2021

Hotel Gasthof Gramshammer is hiring for: Full Time Year-Round Front Desk Agent - Hotel Gasthof Gramshammer * Full Time Year-Round Front Desk Agent Possible advancement Affordable Housing on FREE bus route. Free Ski Pass. 

Job Responsibilities:

  • Welcome customers and guests in a warm and friendly manner.
  • Ascertains their purchasing needs.
  • Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
  • Knows all essential aspects of our business operations.
  • Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.
  • Verifies credit acceptance by reviewing and recording customer information and operating credit card authorization systems.
  • Balances cash drawer by counting cash at beginning and end of work shift.
  • Monitors lobby and work area determine customer flow.
  • Responds to customer inquiries and requests in a timely, friendly, and efficient manner.
  • Facilitates correspondence with customers.
  • Acts as the site liaison for the services and sales center.
  • Works collaboratively with other staff, managers, and resources.